First-line checks, machine identification and complete service escalation.
DIAMOND DISPENSERS
Service.
Structured.
One secure entrance for distributors, customers and Diamond Technical Service. Every machine starts with its serial number. Every case keeps its history.
Registered machines, guided first-line checks and service status from one account.
Controlled routing from Intake to L2 and Engineering without losing context.
DIAMOND SERVICE PLATFORM
Diamond Service Platform
Confirm your identity with a passkey or use your password.
Platform
Diamond Service Platform
Account
Existing Diamond account
Domain
td-admin.smit-rd.com
Need service help?
support@diamond-dispensers.com
Secure distributor & customer environment